GIFT CARD FAQ

Why was my card ‘rejected’ at a participating merchant?

Most likely, your purchase exceeded the amount available on the gift card.  This can be remedied by asking the merchant to ring in your other form of payment (for the difference) before swiping the gift card.

Where can Downtown Boulder Gift Cards be purchased?

On line:      BoulderDowntown.com  or click here  (24 hours a day / 7 days a week)
In Person:  Office: 1942 Broadway – Suite 301 (Mon.– Fri.: 8:30 a.m. to 5:30 p.m.)
                   Visitor Information Center (hours vary by season)
                   
Phone:         303.449.3774 (Monday – Friday: 8:30 a.m. to 5:30 p.m.)
email:            gift_certificate@boulderdowntown.com

What payment Type(s) are accepted?

Online and on the phone: MasterCard & Visa
In person: the above mentioned cards as well as cash and check

In what amounts can the gift cards be purchased?

The cards can be purchased in any denomination from $5 to $500.

Is there a limit to the number of gift cards that can be purchased?

No, there is no limit to the number of cards you can order.  If you are ordering on line and need six or more cards, in the ‘Enter Gift Card Message Box’, please enter the total dollar amount and note the breakout of how many cards you would like and how much money should be put on each card.  If you would like to make a large corporate order, contact Eli Madrone at 303.449.3774.

Can the gift cards be purchased online?

Yes!  Click here or visit BoulderDowntown.com

Is there a fee to purchase a gift card?

No!  Downtown Boulder, Inc. does not charge an activation fee.   (There are shipping / handling charges if you would like the card mailed or overnighted.)

Where is the gift card accepted?

The gift card is accepted at more than 160 Downtown Boulder businesses.  For a complete list of participating merchants, click here.

Does the gift card ever expire?

The card will retain a full balance for one year. During the 13th month after purchase, the Card will begin to lose its balance in increments of $2.50/month, until the balance is gone.  Don't want to lose your balance?
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