Frequently Asked Questions


Purchases

Q: Where do I purchase Downtown Boulder Gift Cards?
A: On our website by clicking on Buy Gift Cards (all major credit cards accepted) OR by visiting our offices at 1942 Broadway, Suite 301 (above Weekends and Free People) Monday - Friday, 9:00 a.m. - 5:00 p.m. or our  Downtown Visitor's Information Center (Seasonal Hours vary). A listing of businesses that accept the gift certificates can be found on our website as well as a printed list given out with every gift certificate.

Q: Where can Downtown Boulder Businesses purchase parking tokens/stickers?
A: Parking tokens/stickers are available to downtown business owners and can be purchased from the Downtown Boulder office at a 25% discount Monday - Friday, 9:00 am-5:00 pm at 1942 Broadway, Suite 301 (above Weekends and Free People) or at 15th and Pearl, upstairs in parking services.

Events

Q: When is Bands on the Bricks? Where do I find a schedule?
A: Bands on the Bricks  is every Wednesday starting in June and running through the end of August  from 7-9 p.m. on the 1300 block of Pearl. See our events page for details.

Q: When is ArtFair? Where do I obtain an application to display my work?
A: ArtFair, now called Open Arts Fest, is usually the 3rd weekend of July.  Applications are online after mid-October through Zapplication.  More information HERE.

Businesses

Q: How do I find a particular business or restaurant in downtown Boulder?
A: The names, addresses, phone numbers and websites of businesses and restaurants in downtown Boulder can be found on our website under Shopping, Services, or Restaurants. Or you can search here.

Q: Who do I call to remove graffiti from my business?
A: To have graffiti removed, please call Dave Adams at Downtown Boulder at 303-449-3774 or go to www.KeepDowntownClean.com to fill out our online form

The Mall

Q: Where are the bathrooms?
A: North of the visitor information center on the 1300 block 

Q: What time does the mall close?
A: All of the stores are individually owned and operated and most hours vary by season. Check with each store for their hours. 

Q: Where is the Lost and Found for the Mall?
A: The Lost and Found is at non-emergency police (303-441-3333). There is also a secondary lost and found in the Visitor Center located on 13th and Pearl.

Q: How do I become a vendor on the mall?
A: To become a vendor on the mall, contact the City of Boulder at 303-413-7178 to obtain a permit.

Q: Can I play musical instruments on the mall?
A: Yes, you may play an unamplified musical instruments on the mall. Please limit performances to 30-minute increments and move locations on the mall to avoid bothering businesses upstairs.

Q: Can I hand out flyers on the mall?
A: Yes, you may hand out flyers on the mall.

Q: Can I smoke on the mall? Can I smoke e-cigarettes on the mall?
A: No. See right hand sidebar (6-4-5.5 Smoking Prohibited on the Mall.) 

Q: Can I bring my dog to the mall
A: No. See right hand sidebar (6-1-17 Animals on Mall Prohibited.)

Rules for the Pearl Street Mall

4-11-4 Uses Prohibited Without Permit.

(a)   (1) No person shall sell, display for sale, or advertise for sale any goods or services to the public on the mall without a valid permit or lease therefor issued under this chapter.

(b)   (1) No person shall conduct any activity or enterprise that involves placement of a cart, unrolled blanket, booth, table, stage or other structure, or equipment on the mall without a valid permit or lease therefor issued under this chapter.hout limitation, a sandwich board, carried by a person and not set on or affixed to the ground.

(d) No person shall use amplified sound on the mall without obtaining an amplified sound permit issued under this chapter.

(e) No person shall juggle, cast, throw, or propel a knife or burning projectile on the mall, or use equipment which is more than six feet above the surface of the mall when at rest or when bearing a load while being used in the act, without a valid special entertainment permit issued under this chapter.
5-6-8 Skateboards on Mall.

No person on the mall shall ride upon the mall any skateboard, skates, coaster, or other similar device.

5-6-9 Projectiles on Mall.

(a) No person shall cast, throw, or propel any projectile on the mall. This prohibition includes, without limitation, throwing balls, boomerangs, bottles, darts, frisbees and other like devices, model airplanes, rocks, snowballs, and sticks.

(b) This section does not apply to a juggler if the juggler does not cast, throw, or propel a knife, including, without limitation, a knife with a blade three and one-half inches in length or less, or burning projectile or if the juggler is acting within the terms of a special entertainment permit issued under the provisions of chapter 4-11, "Mall Permits and Leases," B.R.C. 1981.

6-1-17 Animals on Mall Prohibited.

(a) No person shall bring an animal onto the mall or possess an animal on the mall, regardless of whether the animal is on a leash or is confined. But a person with an animal may cross the mall in a northbound or southbound direction at 11th Street, Broadway, 13th Street, 14th Street, or 15th Street.

(b) It is a specific defense to a charge of violating this section that the person is blind or deaf or otherwise has a significant physical disability and the animal is a service animal specifically trained to aid the mobility of such person.

(c) Notwithstanding the provisions of subsection (a) of this section, an animal may be present on the mall in accordance with the terms of a permit issued under this subsection
 

7-5-10 Driving Bicycle on Sidewalk Prohibited.

(a) No person shall drive a bicycle or use a skateboard, rollerblade, or roller ski upon and along a sidewalk except:

(1) Upon sidewalks in residential or public districts zoned RR-1, RR-2, RE, RL, RM, RMX, RH-1, RH-2, RH-3, RH-4, RH-5, MH, MU-1, MU-3, or P; or

(2) Upon sidewalks designated as paths.

(b) No person shall drive a bicycle on the mall. This subsection does not apply to an entertainer who is performing an act on a unicycle.

(c) No person shall drive a bicycle upon and along a sidewalk where such use is prohibited by a traffic control device.

(Ordinance Nos. 5241 (1989); 5930 (1997); 7522 (2007))

7-6-29 Parking Bicycle on the Mall.

No person shall lock, attach, lean, or support any bicycle or electric assisted bicycle on any structure, apparatus, display, plant life, or building on the mall, or any building on the perimeter of the mall, except bicycle racks provided for such use.

No smoking on the Pearl Street Mall or County Courthouse Lawn

6-4-5.5 Smoking Prohibited on the Mall.

(a) No person shall smoke on the Mall.

(b) The maximum penalty for a first or second conviction within two years, based on the date of violation of this section, is a fine of $500.00. For a third and each subsequent conviction within two years, based upon the date of the first violation, the general penalty provisions of section 5-2-4, "General Penalties," B.R.C. 1981, shall apply.

For additional FAQ about he smoking ban, please click here.


For questions about permits for events, selling wares, playing amplified music or having a cart on the Pearl Street Mall. Call the City of Boulder's Downtown Management Division at 303-413-7300.
 

 
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